Shipping policy

Where We Ship
We currently ship within the United States only, including all 50 states, using our network of distribution centers located throughout the country.

Shipping Costs
We offer free standard shipping on all orders, with no minimum purchase required.

Processing Time
Orders are processed within 2–3 business days (excluding holidays) before shipping. Custom-made or made-to-order items may take longer to process; if your item falls into this category, we'll note the extended timeline on the product page.

Transit Time
Once your order ships, standard parcel delivery typically takes 2–7 business days to arrive, depending on your location and the carrier. Please note that once your package leaves our facility, delivery timing is managed by the carrier and can be affected by nationwide carrier delays outside our control.

Carriers and Delivery
We ship via FedEx, UPS, and USPS. Most parcel deliveries do not require a signature upon arrival.

Multiple Packages
To get your order to you as quickly as possible, items may ship separately from one or more of our distribution centers. If your order includes multiple items, you may receive more than one tracking number.

Tracking
You'll receive tracking information by email as soon as your order ships, generally within 7 business days of purchase in most cases.

PO Boxes
We're able to ship some smaller items to PO Boxes. Large furniture pieces cannot be delivered to a PO Box. If you enter a PO Box at checkout and your item isn't eligible for PO Box delivery, we'll reach out to you before your order ships to arrange an alternate address.

Damaged, Delayed, or Missing Items
Please inspect your order as soon as it arrives. If an item arrives damaged or you believe a package is lost in transit, contact us at support@tinyoasisdecor.com and we'll make it right. See our Refund Policy for details on damaged-item returns.